A little help at the front desk.

Quick answers for the way you welcome guests.

The reservation book

How do I record a reservation?

Choose the day in the reservation book, add a reservation, and enter the guest name, party size and time. Add a phone number or note when needed, then save.

What is the difference between arrived and seated?

Arrived means the party is at the restaurant and may still be waiting. Seated means you have arranged their table and they have taken their seats.

Does an expected table occupy the table?

No. It is a plan attached to the reservation or waiting party. Table availability and capacity are checked when you seat the party.

Your team and guests

How do staff join?

The owner or an authorized manager creates an invitation in staff management. The employee accepts it with their own account. Revoke access when it is no longer needed.

A guest needs to change a booking. Who should they contact?

They should use their reservation link, where available, or contact the restaurant directly. The studio support address handles product and account questions.

What should I do if information does not update?

Check your connection and confirm you are in the correct restaurant and date. Refresh and check the result before repeating an action. If the issue continues, contact support without sharing guest details.

Still need a hand?

For product, account or privacy questions, email us. Please leave out passwords, verification codes and guest information.

Email supportlktechstudio@gmail.com